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Customer Support

Need help canceling, have another issue or want to leave feedback?

Email us at support@loveherfeet.com or leave a message below...

Frequently Asked Questions (FAQs)

What if I am having issues downloading or playing videos?

Our videos are tested daily for correct playback on most modern browsers and devices. If you are having a video playback or download issue, please email us and describe the issue in detail and provide screenshots if possible. Also, please make sure your browser is updated to the most current version. We recommend Google Chrome.

How can I cancel my membership?

1.) Find which biller (either Epoch or CCBILL) you paid through (you can find this in your Love Her Feet email receipt).

2.) Visit either Epoch: https://epoch.com or CCBILL: https://support.ccbill.com and enter your EMAIL ADDRESS and MEMBER or SUBSCRIPTION ID # provided to you in your LoveHerFeet / Oktogon email receipt when you signed up.

3.) If you can’t locate the information above, then please email support@loveherfeet.com for assistance

Can I send feedback, requests and story ideas?

Yes! We love to hear from members like you and value your opinion highly. We also love to hear your creative story ideas and take them all into consideration. Please email them to support@loveherfeet.com

Having another issue not listed above? Please email us at support@loveherfeet.com

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