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Our videos are tested daily for correct playback on most modern browsers and devices. If you are having a video playback or download issue, please email us and describe the issue in detail and provide screenshots if possible. Also, please make sure your browser is updated to the most current version. We recommend Google Chrome.
Yes! We love to hear from members like you and value your opinion highly. We also love to hear your creative story ideas and take them all into consideration. You can visit the Forum here to submit ideas and talk to other LHF members. You can also email us here.
Please email us ([email protected]) your username, email address and subscription ID (found in your email receipt from either CCBILL or Epoch, whichever billing provider processed your payment with us). The more information you provide, the quicker we will be able to assist you with whatever issues you are having. Customer service is our number one priority. You can also call us at 1-323-419-3737 (due to the high volume of inquiries you will get a faster response through email).
